About this site / Help Desk

About this site: 

North Country Community College uses an Web Content Management software package to manage and maintain its website www.nccc.edu .  Web Content Management software allows faculty and staff to update their own designated areas of www.nccc.edu resulting in the most recent information being available to you at all times.  For more information about this site please contact website.support@nccc.edu.

Have comments or suggestion for our website?

We like feedback about our website and encourage you to contact us at website.support@nccc.edu with comments and/or suggestions that will help improve our site. 

Need Help?

If you need assistance using our website please contact our staff for assistance at helpdesk@nccc.edu

Frequently Asked Questions (FAQ's):

Question: Where do I get a username and password for Webmail and the Student Portal?

Answer: You will receive an initial Webmail / Student Portal account access letter the first time you register for a course at NCCC.  If you are registered and have not received this letter please contact the Help Desk directly at helpdesk@nccc.eduor 518-891-2915 ext.314. 

Question: What do I do if I forgot my password?

Answer: If you enrolled in the automatic password reset option you can reset your account here https://mail.nccc.edu/pwreset/default.htm.  If you are not enrolled in the automatic password reset option you must contact the Help Desk directly at helpdesk@nccc.eduor 518-891-2915 ext.314.

Question: Where is the Student Portal?

Answer: https://student.nccc.edu 

Question: How do I access my Distance Learning Courses?

Answer: https://student.nccc.edu (select the "Courses / Dist. Learning" link) 

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