Frequently Asked Questions for Online Instruction

Start with simplicity and consider what is most accessible for your students.  This will vary by course.  Here's a link to a checklist that will help you get started. Terry Kemp, Academic Technology Coordinator, will work with faculty on an individual basis for any online learning needs.  He can be reached at tkemp@nccc.edu.

In addition to the resources on NCCC's Online Learning page, we have created a new page for students in light of the changes due to COVID-19.  This page can be found on the NCCC website under Academics<Office of Academic Affairs<Remote Learning Information for Students

Blackboard Learn is the learning management system for NCCC.  The best place to find extensive tutorials on Blackboard is the Blackboard Information Resources organization page on which you can find once you log-in to Blackboard.  Instructions on how to log-in to Blackboard Learn can be found on the Blackboard log-in page found here.

Terry Kemp, Academic Technology Coordinator, will work with faculty on an individual basis for any online learning needs.  He can be reached at tkemp@nccc.edu.

This may be possible for some students, but not all. While many of our students live locally, some will be trying to keep up with classes from as far away as Australia, so a "real time" or "synchronous" class may not work for everyone.  Also, students living locally may have young children who are now home and may not be able to attend class at the scheduled time.  However, almost all of the webinar-style software allows for the recording of each session.  This would allow you to conduct a class and then post the recording for students who could not connect during the scheduled class.

Communication strategies will include NCCC email, Blackboard Learn, Blackboard Collaborate, Microsoft Teams, or other video-conferencing software, as well as phone calls. For more detailed information, see the link to the right titled "Planning for Remote Instruction."

The Learning Assistance Centers will be using tutoring software (video options), emails, live chats, and phone calls to work with students remotely. The Library will offer support remotely as well with including access to 24/7 Librarian services.

Tutorials for Blackboard Learn can be found on the Blackboard Log-in page here. Additional information can be found on the Online Learning page of the website, found here. For any concerns or questions related to using College technology such as email, Blackboard Learn, or the Student Portal, students should email helpdesk@nccc.edu.

For any concerns or questions related to equipment (laptop, tablets, etc) or access to reliable internet, students should email remote.support@nccc.edu.