Frequently Asked Questions for Online Learning

Go to the Remote Learning Information for Students page.  There, you will find some basic information about requirements for remote learning.  On the side of the page are some other helpful links.

Another helpful link on our website is the Online Learning page.

Blackboard Learn is what most instructors will use to teach courses online at NCCC.  You should find most of your lectures, assignments, quizzes, and exams in Blackboard.  However, some instructors may choose to email those documents as well. Instructions on how to log-in to Blackboard Learn can be found on the Blackboard login page.

Some instructors also use other online resources, so communicate with each instructor for more information.

Terry Kemp, Academic Technology Coordinator, will work with students who need assistance in using Blackboard on an individual basis or for any online learning needs.  He can be reached at

For help with email accounts or login, contact

Some instructors may decide to hold class through webinar-style video-conferencing on the same days and at the same time as your original schedule. However, many of them will choose to post documents, lectures, and assignments for you to complete on your own time. Contact your instructor for more details.

Your instructor will contact you either by email, phone, or through Blackboard Learn.  Be sure to communicate with your instructor regularly.  The primary form of communication with be email or through Blackboard.

The Learning Assistance Centers will be using tutoring software (video options), emails, live chats, and phone calls to work with students remotely.  Visit the Learning Assistance Center webpage for more information.

The NCCC Library will offer support remotely as well with including access to 24/7 Librarian services. 

Tutorials for Blackboard Learn can be found on the Blackboard login page. Additional information can be found on the Online Learning page of the website.

For any concerns or questions related to using College technology such as email, Blackboard Learn, or the Student Portal, students should email

For any concerns or questions related to equipment (laptop, tablets, etc) or access to reliable internet, students should email