Meet Bernie - Your Virtual Companion

A image showing the animated mascot of the college, Bernie the St. Bernard

Bernie, our NCCC mascot, has gone digital! As a student at North Country, you can now text with our very own virtual companion, Bernie, anytime to help support you, answer your questions, and communicate important information throughout the school year. Whether it’s a late-night question or a quick check-in during the day, Bernie is here for you 24-7-365. And yep, Bernie will hit you up during the semester to see how you are doing—but don’t wait around if you need help! Current students can text 844-592-1663 anytime or reply to Bernie's welcome message to get started. Pro tip: Save that number in your contacts as "Bernie"!

Need something specific?

You can text Bernie to explore North Country resources and information on:

Academics (Tutors, Success Coaches, Academic Advisors)
Financial Matters (Financial Aid, Food and Housing Challenges, Childcare)
Student Life, Activities & Community (Clubs, Organizations, Resources, Events)
Mental and Physical Health, & Overall Wellbeing (Counseling Services, Recreation Opportunities, Campus Safety)

And that’s just the beginning! Any information you provide to Bernie will be used by North Country to help you succeed in college and by EdSights as permitted within its privacy policy.

Why Text Bernie?

Bernie, your virtual companion, is one of many ways for you to access support at NCCC. Bernie has your back!

24/7 Response

Bernie answers your questions whenever they come up. Anytime, anywhere.

Stay Connected

Bernie will check in to see how you’re doing throughout the year.

Instant Answers

Have a question? Bernie has the info you need, right at your fingertips.

Find Resources

Discover what’s available to you at North Country.

PERSONALIZED HELP

Bernie learns about you and your needs and follows up to help you.

Extra Support

NCCC staff can step in when Bernie flags something that needs more attention.

BERNIE CHECKS IN Bernie will check in with you to understand how you are doing and if you are facing any challenges throughout the semester. Based on your need, Bernie will connect you with information, resources or staff available to help you at North Country.
FOR IMMEDIATE HELP You don't need to wait for Bernie to text you; current students can reach out at any time by texting 844-592-1663. This means that Bernie responds 24-7-365 to any of your questions about NCCC. From "How do I apply for scholarships?" to "What are the hours of the Learning Assistance Center?", you'll get answers immediately - no lines or appointments needed!