Counseling, Health-Mental Health and Wellness
Where do I go for help? We’re here for you.
Welcome! NCCC Counseling Services delivers culturally relevant, responsive services that honor the identities of those they serve. Students seek support for a wide variety of issues including information about mental health, health and other resources and referrals to therapists, psychiatrists and community supports.
No matter what you are going through, we’re here for you. You are not alone. General operating hours are Monday-Friday 8:30AM-4:30PM or call (518) 891-5191 ext.1206 and leave a confidential message. Email us at counseling@nccc.edu or visit us during Health and Wellness Walk in Office Hours on all campus locations.
If you are experiencing a medical, mental health or substance misuse emergency, dial 9-1-1 immediately or go to your nearest hospital emergency room. Please don’t wait. Thank you! We welcome your feedback. Let us know how we are doing by emailing counseling@nccc.edu
The Trauma Informed Network and Resource Center offers education, toolkits, and trainings. They envision a New York State where all people and their communities can attain wellness and resiliency, and systems have the tools to support healing from toxic stress and trauma. The offer free online Breath, Body, Mind – BBM sessions live each day. Website to request the recurring Zoom link: https://www.traumainformedny.org/initiatives/breath-body-mind/ Website: https://www.traumainformedny.org/
If you need to talk, the 988 Lifeline is here. Confidential, free, and available 24/7/365. When you’re facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to. Our caring counselors are here for you. You are not alone. Veterans Crisis Line Dial 988 then press 1
NYS Office of Mental Health Be Well for mental wellness, overall wellness and basic needs support and resources.
Questions or feedback about these resources? Need help, just not sure what to do or where to start, or want to schedule an appointment? Start here: Counseling Services Support
1. NYS 211 211 connects New Yorkers to local resources and services including food, housing, mental health support, and more. It's confidential, free and available 24/7/365. Call 211.
2. Essex County Mental Health Services Toll-Free Emergency Services: Call 1-888-854-3773 for After-Hours, Weekends and Holidays Website: https://mentalhealth.essexcountyny.gov/
3. Franklin County Mental Health Partners: Citizens Advocates 24 Hour crisis line 1-518-483-3261.
4. SUNY SAVR State University of New York’s Sexual Assault and Violence Response Resource is an online database that allows users to search anonymously for community and statewide resources. Domestic Violence Support Confidential, free and available 24/7/365. Call: 1-800-799-7233
5. Human Trafficking Hotline Offers support for you or someone you know who is a victim of human trafficking. Confidential, free and available 24/7/365. Call 1-888-373-7888
6. LGBTQIA+ Confidential and free support from trained counselors who will listen without judgement and understand the challenges LGBTQ+ young people face. It’s confidential, free and available 24/7/365. Call 1-866-488-7386 Website: The Trans Lifeline offers direct support for trans people in crisis- for the trans community, by the trans community.
7. Military, Service Members, Veterans and their Families The VA has information and resources. Veterans Crisis Line offers a network of support for all Veterans and their families and friends. You don’t have to be enrolled in VA benefits. The Wounded Warrior Project offers support for warriors, families and caregivers through every stage of service and beyond.
8. How to Keep Your Home Safe and Lethal Means Safety Lethal means are objects like medications, firearms, to name a few that can be used to engage in high-risk or suicidal behavior. Lethal means safety is an intentional, voluntary practice to reduce the risk of mental health and suicide crisis and relationship violence by limiting access to lethal means. Learn more at Save.org or Leathel-means Safety.
9. Caregivers, Older Adults and Aging Support National Council on Aging creates conditions for everyone to age well. Offers information and resources for yourself, your loved ones and caregivers. Rural Health Information Hub.
10. Athletes Resources, tools and information for mental health in athletes and reducing the stigma of mental health in and out of sports. Learn more: https://www.athletesforhope.org/center-for-athlete-wellbeing/ or https://jedfoundation.org/resource/four-ways-college-athletes-can-take-care-of-their-mental-health/
11. Gaming and Problem Gambling New York State promotes responsible gaming across all forms of legal gambling and has measures in place to provide help to those who need it. Learn how to self-exclude from all gaming in New York State, get free confidential help, and more information about problem gambling. Confidential, free and available 24/7/365. Call the Hopeline: 1-877-846-7369.
Questions or feedback about these resources? Counseling Services Support
Campus Counseling Services and Partners
NCCC is a member of the SUNY Student Telepsychiatry Network (STPN), facilitated through SUNY Upstate Medical University. SUNY STPN is a grant funded initiative through SUNY legislature which offers psychiatric care through HIPAA compliant Zoom sessions to SUNY students who reside in New York State, including medicine management and psychotherapy (CBT and DBT as well as regular therapy). These services are completely free for SUNY students!
For a referral to the SUNY Student Telepsychiatry Network, please click here.
Please see our regional counseling resources listed below for details on scheduling tele-health or face to face appointments with our partnering providers.
Saranac Lake Campus
Call the Saranac Lake Clinic at 518-891-5535 to set up a new client profile and schedule
your first appointment.
Malone Campus
Call the Malone Clinic at 518-483-3261 to set up a new client profile and schedule
your first appointment.
Email studentlife@nccc.edu for more information.
To schedule a counseling appointment, please call 518-891-5535 to set up a new client profile and mention you are an NCCC student.
In-person and Tele-Mental Health Services available by calling:
- Malone Clinic: 518-483-3261
- Saranac Lake Clinic: 518-891-5535
- Massena Clinic: 315-764-8076
Crisis & Recover Center Services call 518-483-3261. Crisis & Recovery Center located at 15 Fourth Street Malone, NY.
Regional Counseling Providers
In-person and Tele-Mental Health Services available by calling:
- Elizabethtown Clinic: 518-873-3670
Toll Free Emergency Services available after hours, weekends and holidays: 1-888-854-3773
For more information visit: Essex County Mental Health Services
If you or a loved one are experiencing anxiety, depression, or other mental health challenges during this time of increased stress and would like a caring professional to talk to, please do not hesitate to call St. Joseph’s Open Access Center, located on the grounds of Adirondack Health.
St. Joseph’s Open Access Center offers a safe and stigma-free environment for people with mental health challenges, substance use disorders, and other challenges to seek help whenever they are ready – including extended hours into the evening, weekends and holidays. St. Joseph's Addiction Treatment and Recovery Center is located at 253 Old Lake Colby Rd. in Saranac Lake.
Call (518) 354-5390 if you need assistance. After hours, please call (518) 897-6174. All calls are confidential.
- Malone Campus - to schedule call 518-483-6566
- Saranac Lake Campus - to schedule call 518-891-5353
- Ticonderoga Campus - to schedule call 518-585-7934
For more information visit: St. Joseph's Addiction Treatment and Recovery Centers
Sexual Assault Services (SAS) of Planned Parenthood of the North Country New York offers counseling, education and advocacy for survivors of sexual assault in Clinton, Essex, and Franklin Counties. Whether the assault took place five minutes ago, or five years ago, SAS can provide hotline services, free and confidential counseling, support at the hospital or with law enforcement, information and referrals, and educational programs.
- The Sexual Assault Hotline is 1-877-212-2323. The hotline is available 24-hours-day.
- For counseling appointments, advocacy, and education services, contact Sexual Assault Services at 518.561.4430.
For more information visit: Sexual Assault Services (SAS) of Planned Parenthood of the North Country
STOP Domestic & Sexual Violence is a NYS certified program assisting victims of domestic violence, 24 hours a day. Please call our hotline at 518-563-6904 or email us at stopdv@bhsn.org if you, or someone you know, is in need of help.
Our Goal: STOP Domestic & Sexual Violence is the voice of victims and survivors. We are the catalyst for changing society to have zero tolerance for domestic violence. We do this by affecting public policy, increasing understanding of the impact of domestic violence, and providing programs and education that drive that change.
Services Include
-
- 24-hour hotline: 1-888-563-6904
- Crisis intervention
- Safe dwellings for temporary shelter
- Individual and group supportive counseling
- Educational materials and presentations about domestic violence and its effects
- Advocacy with law enforcement, medical services, local departments of Social Services, etc.
- Information and referrals to other local, state and nationwide domestic violence services
- Information and referrals regarding Human Trafficking
- Assistance in applying for Victim Compensation through the Office of Victim Services
For more information visit: STOP Domestic Violence, a program of BHSN
Vocational Rehabilitation to assist individuals with disabilities to achieve and maintain employment and to support independent living. To schedule a meeting please contact Jodi Luxford
For more information visit: ACCES -VR: Adult and Continuing Education Services
The Mission of the Essex County Suicide Prevention Coalition is to work together as a community to increase suicide awareness and prevention
Essex County Mental Health Services:
Monday-Friday 8am-5pm: (518) 873-3670
Toll Free Emergency Services 1-888-854-3773 (after hours, weekends, and holidays)
Mental Health Association Hopeline: 1-800-440-8074
Westport Office (518) 962-2077
Other Mental Health Services
DISCLAIMER: North Country Community College offices and employees who cannot guarantee confidentiality will maintain your privacy to the greatest extent possible. The information you provide to a nonconfidential resource will be relayed only as necessary to investigate and/or seek a resolution. North Country Community College will limit the disclosure as much as possible.
It’s easy to put off taking care of ourselves while we are busy with our multiple commitments and responsibilities. When that sense of feeling overwhelmed is constant, it's even more important to prioritize self-care. And while it may feel like “just one more thing” to do, research shows that taking a walk, practicing yoga, or other stress reductions techniques such as mindfulness, can truly shift our mood and help us increase our immune system response.
- FIND A TREATMENT PROVIDER:
- Treatment for Alcohol Problems: Finding and Getting Help Guide
- Rethinking Alcohol & Your Health - A Self-Assessment Tool from the National Institute on Alcohol Abuse and Alcoholism (NIAAA)
- How to Start and Open and Honest Dialogue about Addiction
- Guide to Talking about Addiction by Age Group
- Guide for Teens and Young Adult on Drug Abuse
- Guide for Discarding Unused Medications
- Unused Medication Take Back Day - Collection Site Locator
- National Institute on Drug Abuse
- International Overdose Awareness Day
- Routes to Recover - Clinton, Essex, Franklin County Resource Guide App
- NCCC Drug and Alcohol Abuse Prevention Plan