Counseling Partners
North Country Community College recognizes students and employees may need support
to maintain wellness in mind and body. We support and encourage you to seek counseling
services on and off campus through our many community partners. When possible, we
bring community providers on campus to enable easier access to these services for
our college community.
New York State Office of Mental Health Emotional Support Phone Line: 1-844-863-9314
The Emotional Support Line provides free and confidential support, helping callers
experiencing increased anxiety due to the coronavirus emergency. The Help Line is
staffed by volunteers, including mental health professionals, who have received training
in crisis counseling. Available 7 days a week 8 a.m. to 10 p.m.
FREE Peer-to-Peer Assistance Hotline
The peer-to-peer assistance hotline established at UAlbany is now be accessible to SUNY students system-wide. Students experiencing feelings such as loneliness, depression, anxiety, or uncertainty can call the hotline to connect with a trained student peer. Students do not need to be in crisis to use this hotline. It’s a stigma-free, secure line for connecting about emotional, social, and other life issues. The phone lines are staffed by peers trained to assess students’ well-being and, if necessary, link them with the appropriate mental health services, academic or technological resources, or financial assistance available at their respective campuses.
MIDDLE EARTH PEER HOTLINE: DIal 518-442-5777
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- Monday through Thursday 1:00 p.m. to midnight
- Fridays beginning 1:00 p.m. through weekend (24/7) closing Sundays at 11:59 p.m.
REGIONAL TELE-HEALTH COUNSELING SERVICES
Citizen Advocates (Franklin County)
In-person and Tele-Mental Health Services available by calling:
- Malone Clinic: 518-483-3261
- Saranac Lake Clinic: 518-891-5535
- Massena Clinic: 315-764-8076
- Crisis & Recover Center Services call 518-483-3261. Crisis & Recovery Center located at 15 Fourth Street Malone, NY.
To schedule a counseling appointment on or off campus, please call 518-891-5535 to set up a new client profile.
Essex County Mental Health Services
In-person and Tele-Mental Health Services available by calling:
- Elizabethtown Clinic: 518-873-3670
Toll Free Emergency Services available after hours, weekends and holidays: 1-888-854-3773
St. Joseph's Addiction Treatment and Recovery Centers
If you or a loved one are experiencing anxiety, depression, or other mental health challenges during this time of increased stress and would like a caring professional to talk to, please do not hesitate to call St. Joseph’s Open Access Center, located on the grounds of Adirondack Health.
St. Joseph’s Open Access Center offers a safe and stigma-free environment for people with mental health challenges, substance use disorders, and other challenges to seek help whenever they are ready – including extended hours into the evening, weekends and holidays. St. Joseph's Addiction Treatment and Recovery Center is located at 253 Old Lake Colby Rd. in Saranac Lake.
Call (518) 354-5390 if you need assistance. After hours, please call (518) 897-6174. All calls are confidential.
- Malone Campus - to schedule call 518-483-6566
- Saranac Lake Campus - to schedule call 518-891-5353
- Ticonderoga Campus - to schedule call 518-585-7934
ACCES -VR: Adult and Continuing Education Services
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To schedule please contact Jodi Luxford
Need help affording counseling services or want a referral?
Ask the Dean of Student Life about funds available for students without applicable insurance coverage or for assistance identifying a provide that can meet your needs.
Contact the Dean of Student Life
DISCLAIMER: North Country Community College offices and employees who cannot guarantee confidentiality will maintain your privacy to the greatest extent possible. The information you provide to a nonconfidential resource will be relayed only as necessary to investigate and/or seek a resolution. North Country Community College will limit the disclosure as much as possible.