Counseling Partners

SUNY Crisis Text LineNorth Country Community College recognizes students and employees may need support to maintain wellness in mind and body. We support and encourage you to seek counseling services on and off campus through our many community partners. When possible, we bring community providers on campus to enable easier access to these services for our college community.

New York State
Office of Mental Health
Emotional Support Line:

The Emotional Support Line provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency. The Help Line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.
Available 7 days a week 8 a.m. to 10 p.m. 


Citizen Advocates (Franklin County)

 Citizen Advocates LogoIn-person and Tele-Mental Health Services available by calling:

  • Malone Clinic: 518-483-3261
  • Saranac Lake Clinic: 518-891-5535
  • Massena Clinic: 315-764-8076

Crisis & Recovery Center located at 15 Fourth Street Malone, NY
For Crisis & Recover Center Services call 518-483-3261 

  • To schedule a Saranac Lake Campus appointment, please contact 
    Shanzy Carter-Martinez or call 518-891-5535 to set up a new client profile.

Essex County Mental Health ServicesEssex County Mental Health Logo

In-person and Tele-Mental Health Services available by calling:

  • Elizabethtown Clinic: 518-873-3670

Toll Free Emergency Services available after hours, weekends and holidays: 1-888-854-3773

St. Joseph's LogoSt. Joseph's Addiction Treatment and Recovery Centers

If you or a loved one are experiencing anxiety, depression, or other mental health challenges during this time of increased stress and would like a caring professional to talk to, please do not hesitate to call St. Joseph’s Open Access Center, located on the grounds of Adirondack Health.

St. Joseph’s Open Access Center offers a safe and stigma-free environment for people with mental health challenges, substance use disorders, and other challenges to seek help whenever they are ready – including extended hours into the evening, weekends and holidays. St. Joseph's Addiction Treatment and Recovery Center is located at 253 Old Lake Colby Rd. in Saranac Lake. 

Call (518) 354-5390 if you need assistance. After hours, please call (518) 897-6174. All calls are confidential.

  • Malone Campus - to schedule call 518-483-6566
  • Saranac Lake Campus - to schedule call 518-891-5353
  • Ticonderoga Campus - to schedule call 518-585-7934

ACCES-VRACCES -VR: Adult and Continuing Education Services

Need help affording counseling services?

Ask the Dean of Student Life about funds available for students without applicable insurance coverage. You can reach Kim Irland at


DISCLAIMER: North Country Community College offices and employees who cannot guarantee confidentiality will maintain your privacy to the greatest extent possible. The information you provide to a nonconfidential resource will be relayed only as necessary to investigate and/or seek a resolution. North Country Community College will limit the disclosure as much as possible.