Counseling Partners

North Country Community College recognizes students and employees may need support to maintain wellness in mind and body. We support and encourage you to seek counseling services on and off campus through our many community partners. If you need help with a referral to counseling services, please complete our Counseling Services Referral Form online.


Launching at the start of Spring 2023 semester, NCCC has joined the SUNY Student Tele Counseling Network (STCN ), facilitated through SUNY Upstate Medical University. SUNY STCN is a grant funded initiative through SUNY legislature which offers psychiatric care through HIPAA compliant Zoom sessions to SUNY students who reside in New York State, including medicine management and psychotherapy (CBT and DBT as well as regular therapy).  These services are completely free for SUNY students!

For a referral to the Student Telehealth Counseling Network, please contact the Associate Vice President of Student Affairs.

FREE Peer-to-Peer Advocates from North Country Human Services Department

The Human Services Department supports to our North Country students through a partnership with Community Connections of Franklin County. In Fall 2021, NCCC introduced our Student Peer Advocates who assist students with problems such as mental health, addiction, health care, financial problems, housing, food, health insurance, etc. These Peer Advocates are current NCCC students who have been trained to provide resources and referrals for those in need. 

TEXT NCCC Peer Advocates at 1-866-869-PEER and receive a text response within 24 hours! 

If you have any questions, please feel free to reach out to Kathleen Dowd-Maloney, MSW, Human Services Department Chair.

Peer Advocates Hotline flyer

Citizen Advocates (Franklin County)

When possible, we also bring community providers on campus to enable easier access to these services for our college community. Please see our regional counseling resources listed below for details on schedule tele-health or face to face appointments with our partnering providers.

Citizen Advocates Logo

Saranac Lake Campus
Convenient, confidential and free access to counseling services from Citizen Advocates on Thursday evenings from 3:00 - 7:00 p.m. p.m. Sessions are held in person in McCormick Hall room C-16 by appointment. 
Call the Saranac Lake Clinic at 518-891-5535 to set up a new client profile and schedule your first appointment.

Malone Campus
Convenient, confidential and free access to counseling services from Citizen Advocates every other Mondays from 11:00 -1:00. Sessions are held in person in Ballard Mills by appointment. 
Call the Malone Clinic at 518-483-3261 to set up a new client profile and schedule your first appointment.

Email for more information.

Counselin on Campus

To schedule a counseling appointment on or off campus, please call 518-891-5535 to set up a new client profile and mention you are an NCCC student.

In-person and Tele-Mental Health Services available by calling:

  • Malone Clinic: 518-483-3261
  • Saranac Lake Clinic: 518-891-5535
  • Massena Clinic: 315-764-8076
  • Crisis & Recover Center Services call 518-483-3261. Crisis & Recovery Center located at 15 Fourth Street Malone, NY. 


In-person and Tele-Mental Health Services available by calling:

  • Elizabethtown Clinic: 518-873-3670

Toll Free Emergency Services available after hours, weekends and holidays: 1-888-854-3773

For more information visit: Essex County Mental Health Services

If you or a loved one are experiencing anxiety, depression, or other mental health challenges during this time of increased stress and would like a caring professional to talk to, please do not hesitate to call St. Joseph’s Open Access Center, located on the grounds of Adirondack Health.

St. Joseph’s Open Access Center offers a safe and stigma-free environment for people with mental health challenges, substance use disorders, and other challenges to seek help whenever they are ready – including extended hours into the evening, weekends and holidays. St. Joseph's Addiction Treatment and Recovery Center is located at 253 Old Lake Colby Rd. in Saranac Lake. 

Call (518) 354-5390 if you need assistance. After hours, please call (518) 897-6174. All calls are confidential.

  • Malone Campus - to schedule call 518-483-6566
  • Saranac Lake Campus - to schedule call 518-891-5353
  • Ticonderoga Campus - to schedule call 518-585-7934

For more information visit: St. Joseph's Addiction Treatment and Recovery Centers

Sexual Assault Services (SAS) of Planned Parenthood of the North Country New York offers counseling, education and advocacy for survivors of sexual assault in Clinton, Essex, and Franklin Counties. Whether the assault took place five minutes ago, or five years ago, SAS can provide hotline services, free and confidential counseling, support at the hospital or with law enforcement, information and referrals, and educational programs.

  • The Sexual Assault Hotline is 1-877-212-2323. The hotline is available 24-hours-day.
  • For counseling appointments, advocacy, and education services, contact Sexual Assault Services at 518.561.4430.

For more information visit: Sexual Assault Services (SAS) of Planned Parenthood of the North Country

STOP Domestic Violence is a NYS certified program assisting victims of domestic violence, 24 hours a day. Please call our hotline at 518-563-6904 or email us at if you, or someone you know, is in need of help. 

Our Goal: STOP Domestic Violence is the voice of victims and survivors. We are the catalyst for changing society to have zero tolerance for domestic violence. We do this by affecting public policy, increasing understanding of the impact of domestic violence, and providing programs and education that drive that change.

Services Include
    • 24-hour hotline: 1-888-563-6904
    • Crisis intervention
    • Safe dwellings for temporary shelter
    • Individual and group supportive counseling
    • Educational materials and presentations about domestic violence and its effects
    • Advocacy with law enforcement, medical services, local departments of Social Services, etc.
    • Information and referrals to other local, state and nationwide domestic violence services
    • Information and referrals regarding Human Trafficking
    • Assistance in applying for Victim Compensation through the Office of Victim Services

For more information visit: STOP Domestic Violence, a program of BHSN 

Vocational Rehabilitation to assist individuals with disabilities to achieve and maintain employment and to support independent living. To schedule a meeting please contact Jodi Luxford

For more information visit: ACCES -VR: Adult and Continuing Education Services 

Looking for something we don't offer? Try THRIVING CAMPUS, a dynamic web directory of mental health services.

Thriving Campus Flyer

DISCLAIMER: North Country Community College offices and employees who cannot guarantee confidentiality will maintain your privacy to the greatest extent possible. The information you provide to a nonconfidential resource will be relayed only as necessary to investigate and/or seek a resolution. North Country Community College will limit the disclosure as much as possible.